We aim to provide patients with a quality, caring and individual service building a meaningful relationship, so that we can understand your needs and service them better.

As well as working with Healthcare Professionals, Masters also works directly with patients, helping them access medications from all over the world. Patients come directly to Masters to access hard-to-find products, such as orphan drugs for rare diseases or discontinued products.

Masters is a trustworthy source of genuine products and we work with the patient and the regulatory authorities where they are resident to ensure the Personal Importation process is undertaken in compliance with the local regulatory requirements.

We may be able to help if:

  • A medication you need is not available in your country of residence
  • A medication that you regularly used or relied upon has been discontinued
  • You are having great difficulty in obtaining the product from your usual source

If you would like to place an order, as part of a Personal Importation process, please select the order now button to be redirected to our patient service platform.

Monday 14 April 2014

A supply shortage can be defined as a registered medication not being available in a country due to issues with the products manufacturer.

Monday 14 April 2014

When a parent is advised that their child's health is at risk their first reaction is to do whatever they can to find treatment.

Monday 14 April 2014

Named Patient Supply is the access to unlicensed medicines and also to orphan drugs to individual named patients.

Wednesday 02 April 2014

We have grown from the bottom up, we have pounded the streets, we have walked in to hospitals we have dealt with patients and because of that we know what is needed at the other end.

Tuesday 18 March 2014

Over the past few years, many doctors in the US specialising in Child Neurology and Neuromuscular Disorders

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